Terms and Conditions

MIVAROM IMPEX SRL

Tax ID: RO12326575

Registered Office: Str. Sat Nou 12,

Calomfirești, 147281, Romania

E-mail: office@mivarom.de

1. General Provisions

Welcome to the website of MIVAROM IMPEX SRL. This document sets out the terms and conditions for using the website and purchasing products offered by us. MIVAROM IMPEX SRL sells products exclusively to legal entities (B2B). By accessing and using the website or placing an order, you agree to these terms and conditions. If you do not agree, please do not use the website or place orders.

2. Definitions

Seller: MIVAROM IMPEX SRL, a commercial company with the identification details above.

Buyer: The legal entity placing an order through the website or other communication channels.

Products: Goods offered by the Seller through the website or other channels.

Order: The Buyer's request to purchase Products from the Seller.

3. Placing Orders

3.1. Orders can be placed through the website, by phone, or via e-mail.

3.2. All orders are subject to acceptance by the Seller. The Seller reserves the right to refuse an order without providing a reason, particularly in cases of stock unavailability or suspected fraud.

3.3. By placing an order, the Buyer confirms that all provided information (company name, address, contact details, tax ID) is accurate and complete.

4. Prices and Payment

4.1. Prices displayed on the website exclude VAT, which will be calculated and specified in the issued invoice. Delivery costs will be specified separately before the order is finalized.

4.2. Payment can be made using the methods indicated on the website (e.g., credit card, bank transfer).

4.3. The Seller reserves the right to change prices without prior notice. The applicable price is the one displayed at the time of placing the order.

5. Delivery of Products

5.1. Delivery is carried out via courier or other methods specified on the website, within the estimated timeframe communicated at the time of ordering.

5.2. The risk of loss or damage to the products passes to the Buyer upon handover to the courier.

5.3. The Buyer is responsible for checking the products upon delivery and notifying the Seller of any issues within 24 hours.

6. Returns

6.1. Returns are accepted only with the prior agreement of the Seller and in accordance with the contractual conditions established.

6.2. To request a return, the Buyer must notify the Seller in writing via e-mail at office@mivarom.de.

6.3. The costs of return shipping are borne entirely by the Buyer. Return address: DPD Courier Rosevelta 10, Gubin, Poland.

7. Product Warranty

7.1. All products sold benefit from the statutory warranty of conformity as per applicable EU regulations.

7.2. Details regarding the warranty (duration, conditions) are specified in the warranty certificate of each product.

7.3. The warranty does not cover defects caused by improper use of the products.

8. Liability

8.1. The Seller is not liable for indirect damages or losses incurred by the Buyer as a result of using the products.

8.2. The Seller does not guarantee the continuous availability of the website and is not liable for any technical errors.

9. Data Protection

9.1. MIVAROM IMPEX SRL complies with Regulation (EU) 2016/679 (GDPR) on the protection of personal data.

9.2. Personal data provided by the Buyer is used exclusively for processing orders and related communications.

9.3. For details on data processing, please consult the Privacy Policy available on the website.

10. Force Majeure

The Seller is not liable for failure to fulfill obligations caused by force majeure events (e.g., natural disasters, strikes, governmental restrictions).

11. Applicable Law and Dispute Resolution

11.1. This contract is governed by the laws of Romania, with applicable EU regulations for cross-border sales.

11.2. Any disputes will be resolved amicably or, if necessary, by the competent courts in Romania.

12. Amendment of Terms and Conditions

The Seller reserves the right to amend these terms and conditions without prior notice. The updated version will be published on the website.

Last updated: May 05, 2025